1. Vendor information

3Ware (​http://www.3ware.com) card are usually well supported on Linux.
Theses cards are often considered as some of the bests hardware RAID controllers for GNU/Linux or BSD systems.
3Ware supports Linux and provide an opensource kernel driver which is part of Linux since ages.

2. Linux kernel drivers

There is two drivers for 3ware cards:

Driver	Supported cards
3w_xxxx	3Ware Eskalad 7000 and 8000 series
3w_9xxx	3Ware Eskaled 9000 series

You should not expect any problems with theses drivers which are known to be mature and stable.
We don't know any current Linux distrubtion which miss theses drivers so no additional step should be required to get it working.

3. Management and reporting tools

It currently exists no opensource tools for the 3Ware cards. However, 3Ware provides two proprietary utilities for x86 and x86_64 linux systems.

3.1. tw_cli

tw_cli is a command line tool to manage and monitore Eskaled cards. It works fine with 7000 and 8000 cards, as well as with the 9000 series.
Latest version is 2.00.07.009, available in 3Ware applications package release 9.5.0.1.

AVAILABLE IN OUR DEBIAN PACKAGES REPOSITORY FOR BOTH I386 AND AMD64 ARCHITECTURES

3.1.1. Quickstart guide for tw_cli

List available controllers:

server:~# tw-cli info

Ctl   Model        (V)Ports  Drives   Units   NotOpt  RRate   VRate  BBU
------------------------------------------------------------------------
c0    8006-2LP     2         2        1       0       2       -      -

All arrays and disks from controller "c0":

server:~# tw-cli /c0 show

Unit  UnitType  Status         %RCmpl  %V/I/M  Stripe  Size(GB)  Cache  AVrfy
------------------------------------------------------------------------------
u0    RAID-1    OK             -       -       -       153.385   OFF    -

Port   Status           Unit   Size        Blocks        Serial
---------------------------------------------------------------
p0     OK               u0     153.38 GB   321672960     VNRD3EC4C7J1SM
p1     OK               u0     153.38 GB   321672960     VNRD3EC4C7HZZM

Print all bios versions

server:~# tw-cli /c0 show bios firmware monitor
/c0 Bios Version = BE7X 1.08.00.048
/c0 Firmware Version = FE8S 1.05.00.068
/c0 Boot Loader Version = ME7X 1.01.00.040

Full tw_cli documentation can be downloaded for 3Ware website: ​http://3ware.com/support/UserDocs/CLIGuide-9.4.3.pdf

3.1.2. My opinion about tw_cli

tw_cli is really a good utility. It show all needed informations in just one command.
Moreover, it show rebuild status in percent when the array is rebuilding and it's easily parsable because 3Ware filled the not relevant columns with a dash instead of let them empty. Good job !

3.2. 3ware-status

3ware-status is a package I wrote by myself. It includes a python wrapper around tw_cli command and an initscript which daemonize the launch of the wrapper.
It also handle failure detection and report it by mail and syslog. It also handle unexpected output change and reminder until the status is fine again.

GRAB-IT NOW FROM OUR REPOSITORY

Example output:

server:~# 3ware-status
-- Arrays informations --
-- ID   Type    Size    Status
c0u0    RAID1   153G    OK

-- Disks informations
-- ID   Model           Status
c0u0p0  VNRD3EC4C7J1SM  OK
c0u0p1  VNRD3EC4C7HZZM  OK

3.3. 3dm2

3DM2 is a Web applications with an embedded web servers that allow use to do the same things than with tw_cli but graphical.
It's works fine and doesn't rely on insane dependencies like java, tomcat or something else. However it use an awfull InstallShield installer which should be avoided in any case.

We're preparing Debian packages and it will be available soon.

Here is a screenshot to see how it looks:

This tool does mail reporting too, which configurable alert level.

4. BIOS upgrade from a Linux system